Symantec AntiVirus Corporate: 64 bit PCs not updating

Dan — Fri, 06 Nov 2009 10:47:32 +0000

If you’re running Symantec Antivirus Corporate Edition on your network and you have some 64 bit machines on your network, you may find that the 64 bit machines aren’t updating their virus definitions. This is because the 64 bit machines cannot update from a 32 bit server. The way round this is to set the 64 bit machines to update from the Internet instead of from your server. To do this you need to create a client group with the just the 64 bit machines in, like so:

Create a client group.
Drag the 64 bit machines into the new client group.
Right-click the client group.
Uncheck Inherit settings from Server Group.
Right-click the client group, and then select All Tasks > Symantec AntiVirus > Virus Definition Manager.
In the Virus Definition Manager dialog box, uncheck Update virus definitions from parent server.
Check Schedule client for automatic updates using LiveUpdate, click Schedule, specify a schedule, and then click OK.
Click OK.

Done.

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Symantec AntiVirus Corporate: 64 bit PCs not updating